Title Operations Director (Ref: 17137)
Categories System Integration
Salary c.£75k + Benefits.
Location Wiltshire
Job Information

Operations Director
Ref:    17137

System Integration 
c. £75k + Benefits

Out client is part of a US Group. A major player in its field, the business provides end-to-end enterprise mobility, managed services and mobile data capture solutions. Its customers are performance-driven organisations which are focused on the optimisation of supply chain and field based business processes. Most of the customers are household names who demand exemplary levels of service in order to maintain the positions they hold within their differing industry sectors.

This key role in the UK leadership team reports into the Managing Director.

The Role:

  • Lead those functional areas of the business that deliver product and services to customers: technical services (pre/post-sale), customer support, logistics and repairs.
  • Review existing systems and processes, recommending changes where necessary.
  • Ensure the effective implementation of a new combined service management system.
  • Work closely with other members of the leadership team in growing the business and promoting the development of a collaborative workplace culture.   

    The Candidate:

  • Graduate calibre, operations professional who can demonstrate track record of success in managing costs in tandem with delivering service excellence.
  • Ideal sector experience would involve hardware (inventory, despatch and commissioning), mixed services and repairs.
  • Strong business systems awareness, numerate, eye for detail.
  • Inspirational leadership skills.
  • Hands-on, energetic and can manage both tactically and strategically.
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